1.1. Binding Agreement
(a) By accessing our website and using our services, you agree to be bound by these Terms and Conditions.
(b) If you do not agree with any provision of these Terms, you must immediately cease using our website and services.
1.2. Modifications
(a) We reserve the right to modify these Terms at any time.
(b) Updated Terms will be posted on our website with a revised Effective Date, and your continued use constitutes acceptance of such modifications.
2.1. Service Descriptions and Availability
(a) All services offered by Handy Hive Pros, LLC, a limited liability company organized under the laws of the State of Florida, are described on our website and may be updated periodically.
(b) We reserve the right to modify, suspend, or discontinue any service without prior notice.
2.2. Booking Requirements
(a) Customers must provide complete, accurate, and current information during the booking process.
(b) Any discrepancy in provided information may lead to service delays, cancellations, or additional charges.
2.3. Right to Refuse Service
(a) The Company reserves the right to refuse service at its sole discretion, including but not limited to instances of fraudulent behavior, repeated inaccuracies, or violation of these Terms.
3.1. Pricing and Payment
(a) Prices for services are listed on our website and are subject to change.
(b) Payment for services is due upon completion unless otherwise agreed in writing prior to service commencement. If additional work is required beyond the agreed scope, an updated price will be confirmed before proceeding.
3.2. Accepted Payment Methods
(a) We accept payments via major credit/debit cards, electronic funds transfer, and other approved methods as indicated on our website.
3.3. Taxes and Additional Charges
(a) All applicable taxes, fees, and surcharges are the responsibility of the customer and will be added to the service price.
(b) Any additional work or modifications requested by the customer beyond the original scope will incur extra charges.
3.4. Invoice Discrepancies
(a) Should you dispute any invoice, you must notify us in writing within [X] days of receipt.
(b) We will review and resolve any disputes in good faith.
4.1. Cancellation Policy
(a) Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee as specified during the booking process.
(b) All cancellation requests must be made through our designated channels.
4.2. Refund Conditions
(a) Refunds will be provided at the sole discretion of the Company and in accordance with the conditions outlined at the time of booking.
(b) Refund eligibility may depend on service performance and timely cancellation notice.
4.3. Re-Service Option
(a) Instead of a refund, the Company may offer a complimentary re-service to address any service deficiencies, subject to scheduling availability.
(b) If a service is deemed unsatisfactory, Handy Hive Pros may require the Service Professional to return for a re-service at no additional cost. If the issue remains unresolved, the Customer may request a partial refund, subject to Handy Hive Pros’ refund policy.
4.4. Cancellation Fee Exceptions
Cancellation fees may be waived on a case-by-case basis in instances of verified emergencies, unforeseen circumstances, or contractor-initiated delays.
5.1. Disclaimer of Warranties
(a) Our website and services are provided “as is” without any warranties, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
(b) We do not warrant that the services will be uninterrupted, error-free, or secure.
5.2. Limitation of Liability
(a) Handy Hive Pros shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services.
(b) Our total liability for any claims shall not exceed the amount paid by you for the particular service.
(c) Handy Hive Pros is not responsible for damages caused by independent contractors. Any claims related to such damage must be resolved between the Customer and the Service Professional. Handy Hive Pros may assist in facilitating resolution but assumes no liability beyond the service fee
5.3. Exclusions from Liability
(a) We are not responsible for pre-existing conditions or damages to property that existed prior to our service.
(b) We are not liable for delays or service interruptions caused by events beyond our reasonable control, including natural disasters, acts of God, or third-party failures.
6.1. Ownership of Content
(a) All content on our website—including text, images, graphics, logos, and software—is the exclusive property of Handy Hive Pros or its licensors and is protected under applicable intellectual property laws.
6.2. Usage Restrictions
(a) You may not reproduce, distribute, modify, or create derivative works from any content without the prior written consent of Handy Hive Pros.
(b) Unauthorized use of our intellectual property may result in legal action.
6.3. Trademarks
(a) All trademarks, service marks, and logos displayed on our website are registered and unregistered trademarks of Handy Hive Pros and its affiliates.
(b) No license or right to use any trademark is granted by these Terms.
7.1. General Conduct
(a) Users agree to use our website and services only for lawful purposes and in accordance with these Terms.
(b) Prohibited activities include, but are not limited to, fraud, hacking, spamming, and the distribution of malware.
7.2. Account Security
(a) If you create an account, you are responsible for maintaining its confidentiality.
(b) You agree to notify us immediately of any unauthorized use or breach of security.
7.3. Compliance with Laws
(a) You are solely responsible for complying with all applicable local, state, national, and international laws in connection with your use of our services.
8.1. External Links
(a) Our website may contain links to third-party websites for your convenience.
(b) Handy Hive Pros does not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites.
8.2. Third-Party Services
(a) Any transactions or interactions with third-party services linked from our website are solely between you and the third party.
(b) We are not responsible for any losses or damages incurred through such interactions.
9.1. Definition and Scope
(a) Neither party shall be liable for any failure or delay in performance under these Terms if such failure or delay is due to causes beyond their reasonable control, including natural disasters, acts of war, terrorism, labor disputes, or governmental actions.
9.2. Notification and Mitigation
(a) In the event of a force majeure, the affected party shall promptly notify the other party and use commercially reasonable efforts to mitigate the impact.
10.1. Customer Indemnification
(a) You agree to indemnify, defend, and hold harmless Handy Hive Pros, its officers, directors, employees, and agents from any claims, losses, damages, or expenses arising out of or related to your use of our services or violation of these Terms.
10.2. Procedure for Indemnification
(a) In the event of a claim, you agree to cooperate fully with Handy Hive Pros in defending against such claim, including providing all requested information and documentation.
11.1. Termination by Handy Hive Pros
(a) We reserve the right to suspend or terminate your access to our website and services at any time, with or without cause, by providing notice through our website or other communication channels.
11.2. Termination by the User
(a) You may terminate your use of our services at any time, subject to any outstanding obligations or fees incurred prior to termination.
11.3. Effect of Termination
(a) Upon termination, all rights granted to you under these Terms will immediately cease, and you must promptly discontinue all use of our services.
12.1. Method of Communication
(a) All notices or communications required or permitted under these Terms shall be made in writing and delivered via email, certified mail, or other reliable delivery method.
12.2. Contact Information for Notices
(a) Notices to Handy Hive Pros should be sent to:
- Email: support@handyhivepros.com
13. Governing Law and Dispute Resolution
13.1. Governing Law
(a) These Terms shall be governed by and construed in accordance with the laws of State of Florida, without regard to its conflict of laws principles.
13.2. Dispute Resolution Process
(a) Any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration association. The arbitration shall take place in the State of Florida, and the decision of the arbitrator shall be final and binding on both parties. The parties waive their right to a jury trial or to participate in a class action lawsuit.
(b) If the dispute is not resolved through arbitration, the matter may be pursued in the appropriate courts of State of Florida, and the prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.
14.1. Entire Agreement
(a) These Terms constitute the entire agreement between you and Handy Hive Pros regarding your use of our services, superseding any prior agreements or understandings.
14.2. Severability
(a) If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.1. No Waiver
(a) Failure by Handy Hive Pros to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
15.2. Assignment Restrictions
(a) You may not assign or transfer any rights or obligations under these Terms without our prior written consent.
(b) Handy Hive Pros may assign these Terms without notice to you.
16.1. Interpretation
(a) Headings used in these Terms are for convenience only and shall not affect the interpretation of any provision.
(b) In the event of any ambiguity, the plain meaning of the terms will be preferred.
16.2. Feedback
(a) Any feedback or suggestions regarding our services submitted by you shall be the exclusive property of Handy Hive Pros, and we may use such feedback without any obligation or compensation to you.
16.3. Contact Us
(a) For any inquiries regarding these Terms, please contact us using the contact information provided in Section 12.
16.4. Electronic Signature Consent
By accessing and using our website, you consent to the use of electronic signatures, which shall be considered valid and binding as original signatures.
16.5. Photo Consent
By booking a service, the Customer grants Handy Hive Pros permission to use photographs of completed work for marketing and promotional purposes, with the option to opt-out upon request.
16.6. Incorporation of Customer Agreement
Any separate Customer Agreement is hereby incorporated by reference into these Terms and Conditions and shall be deemed to form a part thereof.
