1.1. Overview
(a) Handy Hive Pros,LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information.
(b) This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1.2. Scope
(a) This Policy applies to all visitors, users, and others who access or use our website and services.
(b) By accessing our website or using our services, you consent to the practices described herein.
2.1. Personal Information
(a) Information that can be used to identify you, such as your name, email address, phone number, and service location.
2.2. Payment Information
(a) Financial data processed securely via third-party payment providers.
(b) We do not store any sensitive payment details on our systems.
2.3. Usage Data
(a) Details such as your IP address, browser type, device information, and interaction data (e.g., pages visited, duration of visit) are collected automatically via cookies and similar technologies.
2.4. Other Information
(a) Additional data may be collected through surveys, newsletter sign-ups, and customer support interactions.
3.1. Provision and Improvement of Services
(a) To deliver, maintain, and improve our services and website functionality.
(b) To customize user experiences and respond to service requests.
3.2. Booking and Payment Processing
(a) To manage service bookings and process payments securely.
3.3. Communication
(a) To send order updates, service confirmations, and promotional materials (subject to your consent where required by law).
(b) To respond to inquiries, support requests, and customer feedback.
3.4. Legal and Regulatory Compliance
(a) To comply with applicable legal obligations and to enforce our policies.
3.5. Analytics and Research
(a) To analyze trends, usage, and activity on our website to enhance our services and offerings.
4.1. Third-Party Service Providers
(a) We may share your information with trusted third-party vendors (e.g., payment processors, customer support, IT service providers) to facilitate our operations.
(b) These providers are contractually obligated to safeguard your information.
4.2. Legal Requirements and Protection
(a) We may disclose your information to legal authorities or in response to valid legal processes, subpoenas, or court orders.
4.3. Business Transfers
(a) In the event of a merger, acquisition, or asset sale, your information may be transferred to the relevant third party as part of the transaction, subject to the continued protection of your data.
5.1. Types of Cookies
(a) Essential Cookies: Required for website functionality and security.
(b) Analytical Cookies: Help us understand how our website is used and improve its performance.
(c) Marketing Cookies: Used to deliver personalized advertisements.
5.2. User Control
(a) You can manage your cookie preferences through your browser settings or via our Cookie Settings panel.
(b) Please note that disabling cookies may affect the functionality of our website.
6.1. Security Measures
(a) We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.
(b) These measures include encryption, secure server facilities, and regular security assessments.
6.2. Limitations
(a) While we strive to protect your data, no method of transmission over the internet or storage is 100% secure.
(b) We cannot guarantee absolute security and assume no liability for unauthorized third-party access.
7.1. Access and Correction
(a) You have the right to request access to your personal data and request corrections if it is inaccurate or incomplete.
7.2. Deletion and Restriction
(a) You may request the deletion or restriction of your personal data, subject to any legal obligations we may have.
7.3. Opt-Out
(a) You may opt out of receiving marketing communications by following the unsubscribe instructions provided in such communications.
7.4. Exercising Your Rights
(a) To exercise your rights, please contact us at [Company Email Address]. We will respond to your request within the timeframes required by applicable law.
8.1. Retention Period
(a) We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.
8.2. Criteria for Retention
(a) Data is retained based on factors such as the nature of the information, legal obligations, and the need to maintain accurate records for business purposes.
9.1. Data Transfer Mechanisms
(a) Your information may be transferred to and maintained on servers located outside your jurisdiction.
(b) We ensure that any such transfers comply with applicable data protection laws.
9.2. Protection Measures
(a) Appropriate safeguards, such as standard contractual clauses, are in place to protect your information during international transfers.
10.1. Modification Process
(a) We may update this Privacy Policy from time to time.
(b) Significant changes will be communicated through our website or by other means, along with an updated Effective Date.
10.2. Continued Use
(a) Your continued use of our website or services after such changes constitutes acceptance of the updated Privacy Policy.
11.1. General Inquiries
(a) For questions or concerns about this Privacy Policy, please contact us at:
- Email: support@handyhivepros.com
11.2. Complaints and Data Protection Officer
(a) If you believe your privacy rights have been violated, please contact our Data Protection Officer at support@handyhivepros.com or your local data protection authority.
1.1. Binding Agreement
(a) By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
(b) If you do not agree with any part of these terms, please do not use our services.
1.2. Amendments
(a) We reserve the right to modify these Terms and Conditions at any time.
(b) Revised terms will be posted on our website, and your continued use of our services signifies acceptance of any changes.
2.1. Eligibility
(a) You must be at least 18 years old or have the legal capacity to enter into a contract in your jurisdiction.
(b) By using our services, you represent and warrant that you meet these eligibility requirements.
2.2. Registration and Account Security
(a) Some features of our website may require you to register for an account.
(b) You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3. User Responsibilities
(a) You agree to use our website and services in compliance with all applicable laws and regulations.
(b) You shall not use our services for any fraudulent, harmful, or unauthorized purposes.
3.1. Ownership
(a) All content on our website—including text, graphics, logos, and software—is the property of Handy Hive Pros or its licensors and is protected by intellectual property laws.
3.2. License to Use Content
(a) We grant you a limited, non-exclusive, non-transferable license to access and use our content for personal, non-commercial purposes.
3.3. Restrictions
(a) You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
4.1. Payment Methods
(a) All payments for services must be made through the designated payment methods provided on our website.
(b) You agree to provide accurate payment information and authorize us to charge your account accordingly.
4.2. Refund and Cancellation Policy
(a) Refunds, if applicable, will be provided in accordance with our published policies.
(b) Cancellations must be made within the timeframes specified during the booking process.
(c) Detailed refund terms are available on our website and form part of these Terms and Conditions.
5.1. User Conduct
(a) You agree not to engage in any activity that interferes with or disrupts the functioning of our website or services.
(b) Prohibited activities include, but are not limited to, hacking, transmitting malware, and abusing other users.
5.2. Unlawful Activities
(a) You shall not use our services for any purpose that violates any applicable law or regulation.
6.1. Disclaimer of Warranties
(a) Our website and services are provided “as is” and without warranties of any kind, whether express or implied.
(b) We do not warrant that our services will be uninterrupted, error-free, or completely secure.
6.2. Limitation of Liability
(a) In no event shall Handy Hive Pros be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.
(b) Our total liability to you for any claim shall not exceed the amount paid by you for the services in question.
7.1. User Indemnification Obligations
(a) You agree to indemnify, defend, and hold harmless Handy Hive Pros, its officers, directors, employees, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of our website or services, your violation of these Terms, or your infringement of any intellectual property or other rights.
8.1. Governing Law
(a) These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
8.2. Dispute Resolution
(a) In the event of any dispute, you agree to first attempt to resolve the matter through informal negotiations with us.
(b) If a resolution cannot be reached, the dispute shall be submitted to binding arbitration or litigation in the appropriate courts located in the State of Florida.
(c) The prevailing party in any dispute resolution proceeding shall be entitled to recover reasonable attorneys’ fees and costs.
9.1. Termination by the Company
(a) We reserve the right to terminate or suspend your access to our website and services at any time for any reason, including a breach of these Terms.
9.2. Termination by the User
(a) You may terminate your use of our services at any time, subject to any outstanding obligations or fees.
10.1. Notification of Changes
(a) We may update these Terms and Conditions from time to time, and any changes will be posted on our website with an updated Effective Date.
(b) It is your responsibility to review these Terms periodically for any modifications.
10.2. Continued Use
(a) Your continued use of our website or services after changes have been posted constitutes your acceptance of the revised Terms and Conditions.
11.1. Customer Support and Inquiries
(a) For questions, concerns, or feedback regarding these Terms and Conditions or our Privacy Policy, please contact us at:
- Email: support@handyhivepros.com
